Shipping Policy – Craft & Wick

At Craft & Wick, we carefully prepare and pack every order to ensure your handmade products reach you safely.

Shipping Locations

We currently aim to ship orders across India, subject to service availability at your delivery address.

Order Processing Time

Orders are generally processed within 2–5 business days. Custom-made or made-to-order products may require additional preparation time. We will communicate any significant delays where possible.

Shipping Time

Delivery usually takes approximately 3–10 business days after dispatch, depending on your location and the courier service. These are estimates and are not guaranteed delivery dates.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Where tracking is available, tracking details will be shared after your order is dispatched.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery with your order number and clear photographs of the product and packaging. We will review the issue and assist you according to our applicable policies and consumer rights.

Delivery Delays

Delivery may be affected by weather, courier delays, public holidays, or other circumstances beyond our control.

Contact Us

For shipping-related questions, please contact us through our Contact Us page.

Craft & Wick
Small things beautifully made.